THE FUTURE OF PERSONALIZED SERVICE
DIRECT AND PERSONAL COMMUNICATION
Communicate instantly with your guests through anytime, anywhere messaging and live-chat capabilities. Interact with guests not only on premises, but also off-site throughout the customer cycle: before, during, and after their stay. Guests prefer email? No problem. Chat? They got it. Phone? Whatever they prefeR. TheService enables it all.
CURATED CITY RECOMMENDATIONS
We allow hotels to edit city-guide content. For example: “Near The Hotel” feature will showcase things to do in the the area of the hotel. You can offer tour-guides of your choosing and much more.
The data in each guest’s personal profile allows you to reward returning guests by creating offerings specific to their preferences.
HOTEL INFORMATION & SERVICES
Guests have easy access to all hotel information and services; they’re able to request anything from what you choose to offer. From spa reservations and car services, extra shampoo and hangers, to checking in and checking out, guests have it all right at your fingertips.
The Service encourages guests to rate services and provide real-time feedback so you can provide real-time solutions.
Guests can make bookings with hotels directly through the app without ever having to engage with a third-party site.